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Strategic IT for Business Growth

Are you ready to elevate your IT Strategy to the next level?

Founder

Rajesh Jaluka

Founder, CTO

Dr. Naresh Nayar

CTO

Jaswant Singh

CTO

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Unlock Greater Value and Accelerated Growth with Strategic IT

Outcome-driven technology consulting and coaching.

Business Outcomes from Strategic IT

In today’s hyper-competitive world, adopting technology is not sufficient, it requires a transformative mindset to continuously achieve streamlined operations, frictionless engagement, and collaborative innovation with Lines of Businesses to outmaneuver the competition.

  • Increase revenue through digital engagement with customers and supply chain participants.
  • Increase agility with faster time to market, cross-functional collaboration and workflow automation.
  • Lower operating cost with lean IT, lower risks, and automated compliance.

Lower Operating Cost with Cloud Computing

Business Challenge: This customer had a) significant IT infrastructure with low CPU utilization, b) about one-third systems that were running on end-of-life hardware and software, c) storage that was regularly running out of capacity, and d) difficultly attracting and retaining technical experts.

Outcome: a) Reduced compute and operating cost, b) reduced security risks, c) improved service availability, d) enhanced customer experience with accelerated innovation.

Approach: A variety of approaches were taken depending upon the workload e.g. a) Right-sized resources, utilized auto-scaling, and automated shutdowns and restarts to maximize on-demand nature of cloud, b) refactored systems to Container platforms, c) decommissioned unused and duplicate systems, d) migrated some home-grown systems to SaaS platforms, and e) re-platformed database and middleware components to cloud-native PaaS solutions.


Strengthen Application Security to Reduce Cybersecurity Risks

Business Challenge: The dev team for this managed service provider was passing the responsibilities to secure applications completely to the operations team. The operations team did not have in-depth understanding of the system to address major vulnerabilities. The executive leadership also felt exposed to imperceptible risks.

Outcome: a) Lowered operations cost with improved efficiency, b) demonstrated eligibility for cybersecurity insurance, and c) passed regulatory compliance audit.

Approach: a) Integrated secure engineering practices across the entire application development lifecycle, b) Consistent and codified practices to remove friction and increase collaboration, and c) Cultivated security-first mindset.


Improve Reliability of Mission-Critical Applications

Business Challenge: This SaaS provider has multiple applications for healthcare organizations. These applications were plagued with issues like slow performance, stability, and scalability which were affecting the experience of the patients and caregivers.

Outcome: Reduced application down-time, check-in delays, hold-time for customer service, etc.

Approach: a) Introduced cross-functional squads and Site Reliability Engineers, b) Aligned DevOps topology to application architecture and support model, c) Probed the end-to-end user journeys to identify observability gaps, d) Established methods to continuously address technical debt, and e) Monitored and measured Service Level Objectives (SLO) to ensure successful business outcomes.


CTO Services

Below are some examples of services we offer. We will customize based on your needs.

Enterprise IT Strategy

A. Diagnosis and Assessment of IT Strategy

B. Workshop to Create / Update IT Strategy

C. Execute Strategic Initiative

D. Mentoring and Coaching

IT and Business Resiliency

1. Modernize Disaster Recovery

2. Mature Business Continuity

3. Increase Service Reliability and Availability

4. Ransomware Protection

Cybersecurity

1. Business Impact Assessment

2. Threat Modeling

3. Future state design

4. Lead implementation

Optimize Engineering and Operations

1. Improve collaboration and release velocity (Agile)

2. Streamline Development and Operations (DevOps)

3. Secure Engineering Practice (DevSecOps)

Enterprise Ready AI

1. AI Governance for Safe and Responsible Use

2. Data Lifecycle Management & Governance

3. Local AI


Our Experience

We have held various c-suite leadership roles and bring practical experience driving strategic reliability initiates for various sized organizations across many industries. Our passion for learning has kept us moving to new roles, exploring new challenges. This has given us exposure to many aspects of running an enterprise-scale business.

  • Proven Results – Track record of delivering significant business outcomes.
  • Deep Expertise – Experience leading global and organizations in multiple industries through transformation.
  • Change Management – Steered large teams through culture change, technology adoption, and continuous improvement.

Our Approach

tech advisory

Business Outcome

Often times organizations latch on to an idea or a solution without clearly defining the outcome they are seeking. We help you define your outcomes first and then work your way back to determine how to achieve them.

agile approach

Agile Philosophy

Every organization has a pace at which it works. But its culture holds it back from increasing its velocity. We coach your teams to break down the deliverables into incremental and measurable chunks.

business growth

Exponential Growth

Creating a culture where teams are aligned on outcomes and are obsessed with delivering measurable results to drive exponential growth.


Insights


Application Portfolio Rationalization, Modernization, and Migration

Point of View by Jaswant Singh and Naresh Nayar

Organizations are under increasing pressure to reduce IT costs, enhance agility, and deliver business value faster. Yet many enterprises struggle with the “obsolescence tax”, spending up to 80% of their resources on fragmented application landscapes composed of legacy systems and redundant solutions that constrain innovation and increase operational risk. 

The Problem: The compounding cost of the “Status Quo”

Most enterprises struggle with:

  • Overlapping legacy applications and redundant technology stacks that inflate cost and complexity.
  • Outdated platforms that increase technical debt, compliance exposure and operational risk.
  • Shadow IT environments driven by gaps in scalability and availability.
  • High licensing and operating costs, compounded by skill shortages and resistance to change.

Collectively, these issues hinder growth, weaken security posture, and erode competitiveness.

The Opportunity

Enterprises that embrace Application Portfolio Rationalization, Modernization & Migration (APRMM) can:

  • Fund the Future: Optimize costs by rationalizing redundant applications and standardizing platforms.
  • Build an AI-Ready Foundation: Modernize for growth with architectures that support AI, automation, and advanced analytics.
  • Close the Agility Gap: Connect IT to business goals by making systems easier to adapt,  faster to update, more operationally reliable as business needs evolve.

Many transformation initiatives stall because application migration is treated as a one-time infrastructure exercise rather than a strategic redesign of the application portfolio.

Migration is not a tactical move; it is a strategic inflection point.  We help organizations rethink, streamline, and transform their application landscape. The objective is not simply to move workloads, but to align applications, platforms, and operating models with long-term business and compliance priorities.

Together, we explore this topic more thoroughly in the full Substack article, including Our Point of View, Our Approach, and Proof Points. Read the full article here.


Agentic AI for the Enterprise

Executive Point of View by Naresh Nayar, Rick Hamilton and Jaswant Singh

The Problem

Enterprises are rapidly moving beyond prompt-driven generative AI toward agentic AI systems that can plan, reason, use tools, and take actions on behalf of users or teams. These systems can chain multiple steps together without explicit instructions at each step. They can also invoke APIs, workflows, and enterprise tools to change system state, and even maintain context over long tasks and across interactions.

This shift creates new governance, accountability, and safety challenges. Traditional automation models (e.g., RPA, workflow tools) assume deterministic flows; predefined logic and branching; and limited (or no) autonomy to take actions without explicit human command.

Agentic systems break those assumptions. They behave less like “smart macros” and more like semi-autonomous digital workers in business processes. Existing risk frameworks, monitoring, and access controls were not designed for systems that can

  • Decide which tools to call in what order
  • Generate and execute their own plans
  • Escalate (or fail to escalate) when uncertain

Without a clear operating model, agentic AI can quickly become ungovernable.

The Opportunity

Despite the risk, agentic AI represents a meaningful step-change in what enterprises can automate and augment:

  • Throughput & Efficiency Multi-step tasks (e.g., onboarding, claims triage, procurement, support workflows) can be orchestrated end-to-end, with humans inserted only where judgment or approval is needed.
  • Decision Quality & Consistency Agents can systematically retrieve relevant data, policies, and historical decisions, and enforce decision rules more consistently than fragmented, manual processes.
  • Complex Workflow Automation Instead of manual handoffs between teams and systems, agents coordinate across tools, queue tasks, and track state, reducing coordination overhead and delays.
  • Customer & Employee Experience Journeys that currently feel fragmented can be unified by agents that “remember” context across channels and episodes.
  • Operational Resilience Well-governed agents can act as an additional layer of resilience – detecting anomalies, handling routine incidents, and escalating appropriately.

Importantly, agentic AI is practical today in constrained, low-to-moderate risk workflows. The largest business impact will likely arrive over the next 12–24 months as enterprises:

  • Learn where agents work well and where they fail
  • Mature governance and platform foundations
  • Gradually increase agent autonomy in carefully controlled domains

Early movers who start now will accumulate know-how, patterns, and guardrails which will pay dividends as complexity increases.

Together, we explore this topic more thoroughly in the full Substack article, including Enterprise Use Cases; Governance and Operating Models; Platform Foundations; and Risk, Safety, and Compliance. Read the full article here.


AI Governance Is Broken

Point of View by Naresh Nayar, Rick Hamilton and Jaswant Singh


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